Frequently asked questions

I'm looking to plan a trip, how can I use your services?

Please get in touch! I'm super flexible so any questions you have - email, call, DM me. Even if you’re not sure if I can help or not, please always ask, it’s great to hear from you and I’ll always be honest to what is right for you!

Do you charge a fee?

The most common question I get asked! The answer is no, which then leads the next question...so, how do you make money? As a travel agent, I make money from commission, so once a trip has gone ahead, I get paid commission from it (sadly, if I don't book the trip for you even after offering recommendations, I don't make anything as it cannot be tracked). The thing to make clear is that this commission doesn't come from you and isn't added to your booking. Therefore, if a hotel is listed as £1,000 for 3 nights directly on their website, it's also £1,000 for 3 nights to book with me. The commission comes from the hotel, basically seen like a marketing cost, I guess.

WHAT KIND OF TRIPS CAN I BOOK WITH YOU?

We book worldwide travel, from a weekend in the UK right through to country hopping in South America, safari in Africa, family trips in Europe and everything in between. We listen to your requirements and tailor all the suggestions to your needs.

What are the benefits of using a travel agent?

Value! And I mean this in all forms, not only from a cost perspective. Absolutely, I can get great offers and negotiated rates but the biggest advantage is knowledge and relationships.

Knowledge has never been more valuable to navigate the Covid rules & regulations of each country but alongside this, I spend time visiting, researching and familiarising myself with the best, newest and hottest hotels & destinations so everything can be personalised to you and it saves you having to do the mind-numbing online trawl!

Relationships within the industry are my biggest and best weapon! I use the relationships I have to make sure your stay is SUPER special always. This could be that well-needed bottle of wine on arrival, a room upgrade, spa treatment and more. As well as the industry relationships, it's the relationship with you as a client. My aim is to make booking a holiday as easy and stress-free as possible - it really shouldn't be stressful to book something that you are most likely doing to de-stress! Therefore, it's about getting to know your preferred hotel style, the ages of your children (where applicable!), the room type you like etc. etc. so you don't have to explain this time and time again and can just pop me a quick email, text or call when you're planning a trip!

CAN YOU RECOMMEND ALL HOTELS OR IS THERE A COLLECTION YOU WORK WITHIN?

We are an independent agency so are not tied to a particular collection, meaning we can truly tailor all our suggestions. We partner with Tablet Hotels, Mr & Mrs Smith, SLH, IHG, Marriott, LHW as well as amazing independent hotels who aren't part of any of the above so it is brilliant to be able to work with and support a variety of partners and suppliers.